Konsentas - smart online appointment management

Details

Name of the digital solution: Konsentas - smart online appointment management
Description: Konsentas is a web-based solution for appointment management and visitor flow control, designed primarily for public administrations but flexible enough for other service organisations as well. It covers the full process from online booking by citizens to internal handling, check-in on site and statistical evaluation. The modular platform includes: Online appointment booking for citizens with service selection, locations, required documents, fees, confirmation e-mails, QR codes for check-in and calendar files (ICS). Internal booking for call centres and front desks with simplified masks and fast search. Caseworker workspace for managing, rescheduling, cancelling and documenting appointments, including automatic tracking of processing times and notification e-mails. Visitor management & self-service terminals (ticket kiosks) for check-in, queueing, waiting-number printing and displaying current queues and waiting times. Display/call system for calling tickets and appointments on monitors, including custom layouts, acoustic signals and news tickers. Resource management for rooms, counters or special services, including multi-participant appointments such as group briefings or trainings. Konsentas is multi-tenant, multilingual and accessible. It offers extensive configuration of services, time slots, forms and communication templates, plus dashboards and exports (CSV, XML, JSON) for reporting and optimisation. Open interfaces (REST/HTTP, CalDAV, Exchange EWS, payment interfaces, specialist procedures and state portals) enable seamless integration into existing IT landscapes. The software can be operated as SaaS in secure data centres or as an on-premise installation based entirely on standard web technologies (Apache, PHP, MySQL/MariaDB, Linux/Windows). All communication is TLS-encrypted; role-based access control, MFA options, logging and automatic data deletion support GDPR-compliant operation and alignment with BSI IT-Grundschutz and ISO 27001-oriented security concepts

Contact

Germany

office@girona.de

+49 (0)30 - 60 988 79 70

https://Girona.de

Explore the category

Other solutions in VERTICALS (INDUSTRY-SPECIFIC SOLUTIONS) →

Browse every European tech solution tagged with this category.

Discover more from Germany

Solutions based in Germany →

See other companies headquartered in Germany listed in the catalogue.

Details

Name of the digital solution

Konsentas - smart online appointment management

Description

Konsentas is a web-based solution for appointment management and visitor flow control, designed primarily for public administrations but flexible enough for other service organisations as well. It covers the full process from online booking by citizens to internal handling, check-in on site and statistical evaluation. The modular platform includes: Online appointment booking for citizens with service selection, locations, required documents, fees, confirmation e-mails, QR codes for check-in and calendar files (ICS). Internal booking for call centres and front desks with simplified masks and fast search. Caseworker workspace for managing, rescheduling, cancelling and documenting appointments, including automatic tracking of processing times and notification e-mails. Visitor management & self-service terminals (ticket kiosks) for check-in, queueing, waiting-number printing and displaying current queues and waiting times. Display/call system for calling tickets and appointments on monitors, including custom layouts, acoustic signals and news tickers. Resource management for rooms, counters or special services, including multi-participant appointments such as group briefings or trainings. Konsentas is multi-tenant, multilingual and accessible. It offers extensive configuration of services, time slots, forms and communication templates, plus dashboards and exports (CSV, XML, JSON) for reporting and optimisation. Open interfaces (REST/HTTP, CalDAV, Exchange EWS, payment interfaces, specialist procedures and state portals) enable seamless integration into existing IT landscapes. The software can be operated as SaaS in secure data centres or as an on-premise installation based entirely on standard web technologies (Apache, PHP, MySQL/MariaDB, Linux/Windows). All communication is TLS-encrypted; role-based access control, MFA options, logging and automatic data deletion support GDPR-compliant operation and alignment with BSI IT-Grundschutz and ISO 27001-oriented security concepts